Guarantee & Return Policy

This Is Really Simple

If you are not happy with the wood you receive, let us know. We'll work it out.

We know that buying wood sight-unseen isn't easy for you. So when something unexpected happens, we want to fix it.

Woodworkers Source crew and satisfaction

Here's What to Do About Damage or Mistakes

Document the problem with couple of photos.

Send in a help ticket with the photos to [email protected]

Include your name and order number.

Let's discuss.

What works best for you? We will replace, refund, or credit the material based on a discussion with you about what works for you.

When we replace material, we pay for the shipping. And we pay to have the original order shipped back to us.

Yes - It's expensive for us, but we're in this to make sure you're satisfied.

Three Ways to Contact Us



Return or Exchange

  • Call or email to notify us of your wishes: 800-423-2450 or [email protected]
  • 15% restocking fee on merchandise
  • Refunds and exchanges are handled within 2 business days of receiving the product in our warehouse
  • Print this form, fill it out, and send the order back with the form to:

    Woodworkers Source
    Attn: Returns
    1340 N. 29th Dr.
    Phoenix, AZ 85009

No Minimum Order!
It's easy to buy from us & get what you need for your project
100% Satisfaction Guarantee!
We stand behind every order
Easy Online Ordering!
Secure & simple. Order any time, make selection requests, and get rapid status updates in your account


Join our newsletter

Subscribe to get woodworking tips and deals sent to your inbox, plus get a $10 coupon on your next order!


Woodworking Tips

Helping you do better woodworking

Visit Our Blog

3 Stores in Arizona

  • 18115 N. Black Canyon Hwy Phoenix, AZ, 85023
    Hours: Mon-Sat, 8:00am-5:00pm

  • 645 W. Elliot Rd. Tempe, AZ, 85284
    Hours: Mon-Sat, 8:00am-5:00pm

  • 3441 S. Palo Verde Rd Tucson, AZ, 85713
    Hours: Mon-Sat, 8:00am-5:00pm

  • Online Customer Service & OrderingHours: Mon-Fri, 6:00am-3:00pm

Copyright © 2023 Woodworkers Source | Home | Site Map