Review for Red Grandis 8/4 Lumber
I have to resurface
Review for Roasted Poplar 18" Cutting Board Strips
Pay attention to what they give you
Review for Hard White Maple 8/4 Lumber
🤦 we'll get you fixed up with replacements, so sorry fro the inconvenience.
Poor quality
Review for 6/4 Hard White Maple Lumber Pack - Select Count & Size
Dang, sorry to hear it. to get some replacements, head to your order history to report a problem with the order and the customer service team will get you fixed up.
Sepele order
Review for 4/4 Sapele Ribbon Stripe (Quarter Sawn) Lumber Pack - Select Count & Size
Laura, sorry about that. We'll fix it, though. Customer service will be in touch to arrange a replacement for you.
Shipping damage
Review for 3/4" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
You can head to your order status and locate the button "Report a Problem" and that will initiate a replacement for you.
Received bowed boards
Review for 3/4" Walnut PRE-CUT Pack, 4 Boards (Choose Your Size)
Let's get you a refund or replacement in process! Log into your account, navigate to your order and locate the "Report a Problem" button. We'll get you whatever you need. Thanks!
Warped boards and splintered edges
Review for 3/4" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Oh no! So sorry about the trouble. We'll take care of it, though. Go to your order list annd locate the "Report a Problem" on your order to get a replacement started.
Warped boards and splintered edges
Review for 3/4" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Oh no! So sorry about the trouble. We'll take care of it, though. Go to your order list annd locate the "Report a Problem" on your order to get a replacement started.
Lots of glue pockets this round
Review for Laser Cutter's 1/8" Baltic Birch Plywood Bulk Pack: 12" x 20"
3/4 x 2'x4' Baltic birch
Review for 3/4" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
3/4 x 2'x4' Baltic birch
Review for 3/4" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
sexy wood, not flat though
Review for 4/4 Wenge Lumber Pack - Select Count & Size
Damage edge, Knots
Review for Sapele Ribbon Stripe (Quarter Sawn) 4/4 Lumber
Sorry about the bad boards. You can get replacements by navigating to your order in your account. Locate the "Report an Issue" button and that will get the process started.
Knots in patches in face veneer
Review for 3/4" (18mm) Lightweight Premcore Plus White Birch Pre-Cut Plywood Pack (Choose Your Size)
Knots in patches in face veneer
Review for 3/4" (18mm) Lightweight Premcore Plus White Birch Pre-Cut Plywood Pack (Choose Your Size)
Not bad but not thrilled
Review for 1/2" (12mm) Lightweight Premcore Plus White Birch Pre-Cut Plywood Pack (Choose Your Size)
whether this is actually what it is describing
Review for 1/4" (5.2mm) Premium Walnut Pre-Cut Plywood Pack (Choose Your Size)
Review for Canarywood 4/4 Lumber
Sorry to hear about the difficulty. If it causes too much of a problem, we're happy to work out a replacement for you if a different kind of wood will be better
was not impressed
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
was not impressed
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Thin Veneer
Review for 1/4" (5.2mm) Premium Walnut Plywood on MDF Core Full Size 4'x8'— Store Pickup
So sorry to hear this. Customer service will contact you about a replacement.
Shipping should have been free
Review for Whiteside 1376 Bowl & Tray Router Bit: 1/4 Radius 1-1/4 diam. 1/2" long 1/2" shank 2-flute
Do not recommend for LASER
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
3/8†Baltic Birch
Review for 3/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Cedar
Review for Aromatic Cedar 4/4 Lumber
Not straight
Review for Walnut Dowel Rod 1/2''
Not straight
Review for Walnut Dowel Rod 1/2''
Does not fit Makita random orbit sander
Review for 5" Sander Hook and Loop Protector Pad - 2 pack
Came cracked in half
Review for Padauk African 4/4 Lumber
Inconsistent Quality
Review for Hard White Maple 6/4 Lumber
Oh no! Sorry about that. Customer service will contact you today about a replacement.
Disappointed
Review for 1-3/4" Purple Heart Pre-Cut Squares
bubinga gran
Review for Bubinga 8/4 Lumber
Oh no! Sorry about that. Customer service will contact you today about a replacement.
Colonel (Ret) Michael Coursey
Review for 1-3/4" Knotty Alder Pre-Cut Squares
Reid morse
Review for 1/2" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Two boards, one with insect damage - no support
Review for Hard White Maple 6/4 Lumber
Plywood
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
We can do better
Review for Premium Black Walnut 4/4 Lumber, Clear One Side
hmmm, yeah sorry about that customer servicew will contact you about replacement.
Too hard
Review for 1-3/4" Bubinga Pre-Cut Squares
JohnHoover
Review for Premium Black Walnut 4/4 Lumber, Clear One Side
Okay Wood, Service... not so much.
Review for Bloodwood 4/4 Lumber
Okay Wood, Service... not so much.
Review for Bloodwood 4/4 Lumber
Owner, Prestige Wood
Review for Alder Wood Edge Tape Iron-On 13/16" x 250' Roll
Ham radio cabnet
Review for Red Oak 4/4 Lumber
Cherry 12/4
Review for Cherry 12/4 Lumber
S2S doesn't mean usable as is - be advised
Review for Premium Black Walnut 6/4 Lumber, Clear One Side
S2S doesn't mean usable as is - be advised
Review for Premium Black Walnut 6/4 Lumber, Clear One Side
Footballs and warpage
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Everything on order was great, zebrawood......not so much
Review for Zebrawood (Quarter Sawn) 4/4 Lumber
Sorry to hear about this, it sounds unusual. Customer Service will be in touch to get you a replacement piece.
Over prices not worth it
Review for 1/2" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
Over prices not worth it
Review for 1/2" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
8-Jan
Review for 1/8" Baltic Birch Pre-Cut Plywood Pack (Choose Your Size)
8/4 Popular
Review for Poplar 8/4 Lumber
8/4 Popular
Review for Poplar 8/4 Lumber
6/4 Walnut
Review for Premium Black Walnut 6/4 Lumber, Clear One Side
Nice Looking Wood But Warped
Review for Natural Hard Maple 4/4 Lumber
Had to return it - doesn't come close to lumber
Review for Genuine Mahogany Paper Back Veneer Sheet - 4' x 8' Roll
Not happy
Review for Natural Hard Maple 4/4 Lumber
Milton woodman
Review for Premium Black Walnut 4/4 Lumber, Clear One Side
High price for 20% sapwood
Review for Premium Black Walnut 12/4 Lumber, Clear One Side
It too bowed
Review for Bubinga 4/4 Lumber
Sorry for the trouble, Kenneth. Very unusual for bubinga. We'd be happy replace it for you. Customer service will be in touch soon
Furniture square 4 pc pack 2'x2'x30
Review for Hard White Maple 8/4 Lumber
Four 2' x 2' Red Oak Turning Squares
Review for 1-3/4" Red Oak Pre-Cut Squares
Thank you, Bill and sorry for the bad blank. Customer service will be in touch with you to get it fixed with a replacement.
Mahogany turning squares; I'll try again
Review for 1-3/4" Genuine Mahogany Pre-Cut Squares
Sorry for the touble, we'll send you replacements. Customer service will be in touch today.
Go the extra mile
Review for Genuine Mahogany 4/4 Lumber
short cut
Review for Hard White Maple 6/4 Lumber
White oak veneer
Review for Oak White (Quarter Sawn) Paper Back Veneer Sheet - 4' x 8' Roll
Poor choice on your part
Review for Bubinga 4/4 Lumber
Sorry to hear it won't work, Don. We can though work out an exchange and get you something that will work. Customer service will be in touch.
Poor choice on your part
Review for Bubinga 4/4 Lumber
Sorry to hear it won't work, Don. We can though work out an exchange and get you something that will work. Customer service will be in touch.