The product was received damaged at one end and down one side. I explained that I wanted the wood for cabriolet legs ie 4" square, the wood was 10" wide leaving me a large unusable quantity. This is the second time I have received unsuitable wood from this company, the last time I had to send it back and have it replaced, this time it wasn't possible due to time constraints. This experience makes the e mail I received ref the special treatment I was given appear either sarcastic or just rubbish talk. I'm very disappointed with this company.
Familiarity: I've used it in a LOT of projects